Dear Valued Customer,
On Tuesday, February 18, 2025, the 1factory validated servers will experience a brief scheduled downtime to deploy a patch release. This patch addresses a bug that was introduced during recent browser updates to Chrome and Microsoft Edge.
1factory has identified and resolved this issue, which was caused by a recent update to Chrome and Microsoft Edge. The fix was tested and deployed to our general production server on February 12, 2025, and we will now deploy it to the Validated Server on Tuesday, February 18th.Bug Description: The issue affected the copy and paste functionality within 1factory tables for users running Chrome or Microsoft Edge version 133. Users experiencing this bug were unable to copy and paste data within any 1factory tables.Test Cases: Please find the test cases related to this patch release for your reference on the validation documents page here: Validation Documents. Scheduled Time: 5:00 PM - 5:15 PM (US/Pacific)Estimated Duration: 15 minutes
| TIME ZONE |
Day and Date |
Start Time |
End time |
| US / Canada, Pacific: |
Tuesday, February 18, 2025 |
5:00 PM |
5:15 PM |
| US / Canada, Mountain: |
Tuesday, February 18, 2025 |
6:00 PM |
6:15 PM |
| US / Canada, Central: |
Tuesday, February 18, 2025 |
7:00 PM |
7:15 PM |
| US / Canada, Eastern: |
Tuesday, February 18, 2025 |
8:00 PM |
8:15 PM |
| UK / London |
Wednesday, February 19, 2025 |
1:00 AM |
1:15 AM |
| EU / Denmark, Germany: |
Wednesday, February 19, 2025 |
2:00 AM |
2:15 AM |
| South Africa: |
Wednesday, February 19, 2025 |
2:00 AM |
2:15 AM |
| Israel: |
Wednesday, February 19, 2025 |
3:00 AM |
3:15 AM |
| India: |
Wednesday, February 19, 2025 |
5:30 AM |
5:45 AM |
| Indonesia: |
Wednesday, February 19, 2025 |
7:00 AM |
7:15 AM |
| Malaysia / Singapore: |
Wednesday, February 19, 2025 |
8:00 AM |
8:15 AM |
| China (Beijing): |
Wednesday, February 19, 2025 |
8:00 AM |
8:15 AM |
| Australia (Melbourne): |
Wednesday, February 19, 2025 |
10:00 AM |
10:15 AM |
|
|
Should you have any questions, concerns, or issues during the testing phase, please do not hesitate to contact our support team at support@1factory.com or reach out to your dedicated account representative.
Sincerely,
1factory, Inc.
Email: support@1factory.com
Phone: +1-855-693-6836
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