Adding or Inactivating Users

To Add a New User with Email:

1. Click on the down arrow sign next to your name in the top right hand corner of the system
2. Click on Users
3. Click on the green Add a New User button
4. Fill out the User's first name, last name, and telephone number
5. Enter the user's email address. This will be their User Name.
6. Assign the user a role (user, editor or admin)
7. Click Save.
8. This will trigger an automated email to the newly added user. The user must click on the link provided in the email to set up his/her password and access the system.

To Add a New User without Email:

1. Click on the down arrow sign next to your name in the top right hand corner of the system
2. Click on Users
3. Click on the green Add a New User button
4. Fill out the User's first name, last name, and telephone
5. For users without email addresses, create a user name in email format e.g. [e-mail].
6. Then set the "Has email" to No.
7. Assign the user a role (user, editor or admin)
8. Click Save.
9. Once the user has been added, you can generate a temporary password for the user by clicking on "Generate Temp Password"

To inactivate a user:

1. Simply select the user by clicking on the user row in the Users table
2. In the slide-out set status to inactive
3. Save

Important User Set-up Rules:

1. Your User Name will be your Work Email Address. e.g. [e-mail]
2. User names (i.e. email addresses) must be unique. Two users cannot have the same email address.
3. When a new user is added, 1factory sends the sign up link to both the Admin and the New User via email.
4. If there are multiple Admins, each Admin receives the sign up link.